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The temperature of the water used in the shampooing process should be:

  1. Warm

  2. Hot

  3. Cold

  4. Lukewarm

The correct answer is: Warm

The correct answer is warm because using water that is too hot can scald the client's scalp and cause discomfort. Cold water may not effectively remove dirt and oils from the hair and scalp, while lukewarm water is usually the best choice as it is comfortable for the client and helps to effectively cleanse the hair and scalp without causing any harm.